How We Handle Project Files

What information we collect

• The name, email address, phone number, country or region, and company information you provide through forms, emails, or WhatsApp messages.
• Drawings, BOQ, dimensions, material direction and project notes.
• Basic cookie information needed for the website to work, remember language and keep form status.
• Cookie

What we use this information for

• project files
• Material Direction, deliverycountry, quotationfiles
• packing and delivery
• To keep the website stable, reduce repeated form filling and improve the page experience.

Drawings & Project Files

• drawings, BOQ Project, quotation
• Without confirmation, we do not show client drawings, contact details or project files as public case studies.
• If a project is later used as a case reference, we will remove sensitive details first and confirm usage where needed.

File Retention

• project files, Project
• files
• If you want to correct or delete information you submitted, contact us through the footer details.

Third-party services we may use

The website may use server services, email services, basic visit statistics, maps or social platform links. These are used only for website access, project communication and basic data analysis, and do not change how we protect customer files.

What you can do

To view, correct, or delete information you have submitted, or to stop receiving project follow-up replies, contact BESTWOO by email or WhatsApp. The project relationship will be verified before any request is processed.